Quality Commitment to the Customer

Quality Commitment to the Customer

Handling Specialty is dedicated to achieving customer satisfaction through our commitment to providing reliable, maintainable and durable product on time. The quality objectives we measure and strive to continuously improve include:

  • Customer satisfaction
  • Product quality (including statutory and regulatory requirements)
  • Product reliability
  • Product maintainability
  • Product durability
  • On-time delivery

To satisfy our customer's unique requirements and expectations, our Quality Management Team promotes and encourages the following:

  • Constant communication with customers, suppliers and employees
  • Continuous development and refinement of new designs, products and applications
  • Continuous research for alternative and superior materials
  • Continuous development of management and technical expertise
  • Acquisition and development of new technology
  • Enhancement of technical specifications and support services